Safe and Responsible Betting

es77 Responsible Gaming — Your protection is our first priority

es77 believes that online betting should be a form of entertainment, not a source of problems. That is why we provide various protective tools and guidelines to ensure a safe and controlled gaming environment for every player.

Core principles of responsible gaming

es77 is built on 6 core pillars of responsible gaming. It is important for every player to be aware of these principles.

21+ Age Requirement

es77 is strictly open only to players aged 21 and above. Age verification is mandatory at registration, and accounts belonging to underage users are closed immediately.

Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it will not change unless you request a change through live chat.

Cool-off Period

If you feel you need a break, you can temporarily pause your account for 24 hours up to 30 days. No betting activity will be possible during this time.

Self-Exclusion

For a longer break, you can choose self-exclusion. Options range from a minimum of 6 months to a permanent account closure. The support team is available 24/7 to assist with this process.

Loss Limits

Set a maximum loss amount in advance for a daily, weekly, or monthly period. When you reach the set limit, the system will automatically alert you and temporarily suspend betting.

Reality Check

You will receive reminders at regular intervals showing how long you have been playing. This feature keeps you aware and ensures a controlled entertainment experience.

Warning signs of problem gambling

Recognising these signs is important for keeping yourself and your loved ones safe.

Spending beyond your budget and taking on debt to bet, or using money needed by your family.

Repeatedly placing larger bets to chase losses — the belief that "one win will fix everything."

Hiding your betting activity from family, friends, or colleagues, or lying about it.

Wanting to stop but repeatedly starting again and being unable to control yourself.

Spending long hours on betting platforms while neglecting work, studies, or family responsibilities.

Feeling restless, irritable, or anxious when you cannot play, and using gambling as an escape from stress.

Using personal savings, assets, or money set aside for important bills on betting.

Unrealistically overestimating your chances of winning and denying long-term losses.

Important: If you notice even one of the signs above in yourself, contact es77's live chat support. Our trained team is always ready to help you.

Protection tools and account controls

es77 gives you full control over your own gaming experience. The features below can be activated at any time via live chat or email.

⏱️ Cool-off Period

Choose a cool-off period of 24 hours, 7 days, or 30 days for a short-term break. During this time, betting, deposits, and account login will not be possible.

Effective immediately
🚫 Self-Exclusion

For a long-term break, you can choose self-exclusion for 6 months, 1 year, or permanently. Opening a new account is not possible while self-exclusion is active.

6 months to permanent
💰 Deposit Limits

Set a maximum limit for daily, weekly, and monthly deposits. Lowering the limit is instant, and a mandatory 24-hour wait applies when increasing the limit.

Flexible control
📉 Loss Limits

Set a maximum loss amount in advance for a given time period. When the limit is reached, the session will end automatically and a warning will be sent.

Automatic protection
🎯 Betting Limits

You can set a maximum bet amount per session or within a specific time period. Before placing a large bet, the system will ask for confirmation.

Restricted betting
🔔 Reality Check

A reminder will be sent every 30, 60, or 90 minutes showing a summary of your total time spent and amount wagered. This is the best companion for mindful gaming.

Timely alerts

10 tips for responsible betting

Following these simple guidelines will keep betting an enjoyable form of entertainment at all times.

01

Set a budget: Decide on a fixed budget before you play and do not exceed it under any circumstances.

02

Accept your losses: Do not place extra bets to chase losses — this only makes the situation worse.

03

Limit your time: Set aside a specific amount of time for betting each day and take a break when that time is up.

04

Manage your emotions: Avoid betting when you are feeling down, angry, or under stress — making sound decisions is harder at those times.

05

Treat it as entertainment: Think of betting as entertainment, not a source of income, and enjoy it in that spirit.

06

Let family and friends know: Having people close to you aware of your betting strengthens your commitment to playing responsibly.

07

Take regular breaks: Focus drops during long sessions — take at least a 10-minute break every hour.

08

Never bet with borrowed money: Do not bet with borrowed or loaned funds — only use money you can afford to spend.

09

Keep your account secure: Do not share your login details with others — especially keep underage individuals from accessing your account.

10

Ask for help: If you feel you are losing control, do not be embarrassed — reach out to es77 support or a professional for help.

Protecting minors

es77 firmly believes that online betting is for adults only. We provide services exclusively to users aged 21 and above. Age verification is a mandatory step at registration.

If you use a shared family computer or mobile device, use parental control software to prevent children or teenagers from accessing es77, and always keep your login details private.

If you suspect that a minor has used your account, email [email protected] or contact us via live chat immediately.

For users aged 21+ only. Keep minors away from account access.
Steps to protect minors
  • Use a password lock on your device
  • Always log out after logging in
  • Do not save your password in the browser
  • Keep parental controls enabled on shared family devices
  • Educate your children about the risks of online gambling

If you need help, contact us

We are here for you

If you feel gaming is becoming a problem, do not wait. es77's trained support team is available 24 hours a day, 7 days a week to assist you in Bengali. Talk to us — all conversations are completely confidential.

Live Chat
24/7 instant support
Confidentiality guaranteed
All your information and conversations are kept completely private

Responsible Gaming FAQ

Answers to the questions players ask most about responsible gaming.

To activate self-exclusion, contact es77 via live chat or send an email to [email protected]. Our team will process your request immediately. Self-exclusion can be set for a minimum of 6 months or permanently. During this period, creating a new account is not possible.

Deposit limit decreases take effect immediately. However, if you want to increase the limit, a mandatory 24-hour waiting period applies — this gives you time to reconsider your decision. This policy is part of our commitment to responsible gaming.

Betting and deposits are completely paused while a cool-off period is active. However, our support team can assist you with withdrawing any balance already in your account. Contact us via live chat for more details.

A minimum age of 21 is required to open an account and play at es77. Your date of birth must be provided at registration, and age is confirmed through ID verification when necessary. Accounts belonging to underage users are closed immediately.

Start by contacting es77's 24/7 live chat support — our trained team is ready to help you. You can also email [email protected]. For professional mental health support, we recommend reaching out to your local health centre or a counsellor.

After a fixed-term self-exclusion (such as 6 months or 1 year) ends, you can request to reactivate your account. However, permanent self-exclusion cannot be reversed. Before reactivating after a fixed term, the support team completes a brief review process.

Enjoy safely with es77 today

Play responsibly and enjoy es77's wide game collection, cricket betting, and live casino.